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INFORMATION QUESTIONS

FREQUENTLY ASKED QUESTIONS

Will I receive the same product that I see in the picture ?

Yes, absolutely. All our photos are taken from the actual products to ensure you receive exactly what you see on our website. Colors may vary slightly due to lighting or screen settings.

Where can I view my sales receipt?

Once your order is completed, you’ll receive an email confirmation with your order details and invoice. You can also log into your account at infinityshoess.com and view all your past orders and receipts.

How can I return an item?

If you’re not satisfied with your purchase, you can request a return within 7 days of receiving your order. The item must be unused and in its original packaging.
To start a return, simply contact us at info@infinityshoess.com or through the Contact Us page.

Will you restock items indicated as “out of stock”?

Yes, we regularly restock popular items. You can click on the “Notify Me” button on the product page or follow us on social media to get updates on restocks and new arrivals.

Where can I ship my order?

We currently ship across all Egyptian governorates. Delivery typically takes 2–5 working days, depending on your location. International shipping options will be available soon

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